Frequently Asked Questions
Everything you need to know about shopping with You Matter.
How do I determine the right size for me?
We provide a comprehensive size guide on every product page. If you are between sizes, we generally recommend sizing up for a more relaxed fit, or checking the specific garment measurements listed.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your domestic return or exchange process.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. Once your order ships, you will receive a confirmation email with a tracking number to follow your package's journey.
Are your materials sustainably sourced?
At You Matter, quality and ethics go hand in hand. We prioritize organic cotton and recycled polyester in our collections to ensure your fashion choices have a positive impact on the planet.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location and local customs regulations.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.